About us
Locally owned & operated in Austin
Led by an owner with over 14 years of experience, Total Auto Works handles complete general repair and maintenance for all makes and models.
Our Story
Total Auto Works is a locally owned and operated auto repair shop serving Austin and the surrounding communities, led by an owner with over 14 years of experience in auto repair. We handle complete general repair and maintenance for all makes and models, from oil changes, brakes, and AC service to check-engine diagnostics, engine, transmission, and suspension work.
Our team focuses on honest, transparent recommendations and quality workmanship, so you always know what your vehicle needs and why. We believe dependable service and fair pricing are how trust is earned, and we treat every customer and vehicle with the care we would want for our own.
From routine maintenance to unexpected repairs, we are here to keep you safely on the road.
Honesty First
We only recommend what your car actually needs. Period.
Real Expertise
ASE-certified technicians with luxury-shop training.
Local & Independent
Family-run, Austin-owned. Your neighbors, not a chain.
Customer-First
Clear communication, fair pricing, no surprises.
Step inside
A waiting area built around your comfort
Our customer lounge is clean, modern, and designed to make service days easier. Relax in comfortable seating, grab a complimentary coffee, and watch the shop floor through our viewing window while our team takes care of your vehicle.
Free Wi-Fi, current magazines, and a friendly front desk — because honest auto repair should feel welcoming from the moment you walk in.
How we quote work
Every repair gets a written estimate before any work begins, and you approve the number before we touch anything. If a job turns out to need more than we quoted, you get told and you decide — nothing is added because it seemed sensible at the time. That sounds obvious and it is not universal, which is why we put it in writing rather than saying it. It also means we sometimes tell people a repair is not worth doing on their vehicle, which costs us the job and is the only honest answer in that situation.
All makes, and what that actually means
We service domestic, import and European vehicles — cars, trucks and SUVs. In practice that means using the fluids and parts your manufacturer specifies rather than a generic equivalent, which matters more on some vehicles than others. Many European engines require an oil carrying a specific manufacturer approval rather than simply the right viscosity, and several modern vehicles need a replacement battery registered to the charging system. Getting those details right is unglamorous and it is most of what separates a repair that lasts from one that comes back.
Two shops, and why that helps you
Our Austin shop sits on N. Lamar in North Austin; our Round Rock shop is on Louis Henna Blvd just off I-35. Both do full general repair and maintenance and both perform emissions testing on site, which matters because Travis and Williamson counties each still require an annual test before you can renew your registration. Whichever is closer to you is the one to use — and if you are roughly between them, either works.
Your warranty does not require a dealership
This comes up constantly and the answer is settled. A manufacturer cannot require dealer servicing to keep your factory warranty valid, provided the specified work is performed correctly, with appropriate parts, and documented. That is federal law rather than a courtesy. We follow the published schedule for your vehicle, use parts meeting specification, and keep the records — which also supports the car's value when you sell it. If anyone tells you otherwise, they are describing a sales preference.