Privacy Policy
Effective June 10, 2026
What we collect
When you book a service or contact us through this website, we collect the information you provide: your name, phone number, email address, vehicle details, and a description of the service you need. Like most websites, we also use analytics tools that collect standard usage data (pages visited, device and browser type, approximate location) to understand how the site is used and improve it.
How we use it
We use your contact and vehicle information to schedule appointments, prepare estimates, perform and warranty repairs, and follow up about your service — including asking how we did. We do not sell your personal information, and we do not share it with third parties except the service providers we use to run the business (scheduling, payments, messaging, analytics), who may only use it on our behalf.
Text messages and calls
If you give us your phone number, we may call or text you about your appointment, your vehicle, or a review request after service. Reply STOP to any text to opt out of messages at any time.
Your choices
You can ask us to update or delete your contact information at any time by calling either shop or emailing us. Note that we may retain repair records as required for warranty and legal purposes.
Contact
Total Auto Works — Austin: 8300 N. Lamar Blvd, Suite A102, Austin, TX 78753 · (512) 631-2227
Total Auto Works — Round Rock: 1001 Louis Henna Blvd, Round Rock, TX 78664 · (512) 631-2228
Email: info@totalautoworksaustin.com